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Refund and Return Policy
Our refund and returns policy lasts 7 days. If 7 days have passed since you received the item, we can’t offer you a refund or exchange.
To be eligible for a return, your item must be in the same condition that you received it. It must also be in the original packaging.
A 10AUD return processing fee will be deducted from your refund.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
We only replace items if they are defective or damaged. If 7 days have passed since you received the item, we can’t offer you a refund or exchange.
To return your product, you should mail your product to us.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Contact us for questions related to refunds and returns.